Privacy Policy

1. INTRODUCTION AND CONSENT

This Privacy Policy ("Policy") describes how IntelX LLC ("IntelX," "Company," "we," "us," or "our") collects, uses, processes, stores, shares, and monetizes information from users ("you," "your," or "User") of our educational platform, services, applications, and related offerings (collectively, the "Service").

BY USING THE SERVICE, YOU EXPLICITLY CONSENT TO THE COLLECTION, USE, PROCESSING, STORAGE, AND MONETIZATION OF YOUR DATA AS DESCRIBED IN THIS POLICY. If you do not agree to these practices, you must immediately discontinue use of the Service.

This Policy is incorporated into and forms part of our Terms of Service, which include binding arbitration clauses and class action waivers that apply to all privacy-related disputes.

2. COMPREHENSIVE DATA COLLECTION

2.1 Personal Information

We collect and process the following personal information:

• Identity Data: Full name, username, email address, phone number, date of birth
• Account Information: Profile details, preferences, security credentials, payment information
• Educational Data: Academic records, grades, learning objectives, assessment results
• Communication Data: Messages, feedback, support requests, survey responses
• Demographic Information: Age, gender, location, language preferences, educational background

2.2 Behavioral and Usage Data

We extensively monitor and collect:

• Interaction Patterns: Clicks, taps, scrolls, mouse movements, page views, session duration
• Learning Behaviors: Time spent on activities, completion rates, progress tracking, error patterns
• Answer Analysis: Response accuracy, thinking time, revision patterns, learning strategies
• Navigation Data: Feature usage, menu selections, search queries, content preferences
• Engagement Metrics: Login frequency, active time periods, feature adoption rates

2.3 AI Input and Output Logs

We comprehensively record:

• Complete Conversation Histories: All interactions with AI tutors, chatbots, or automated systems
• Input Data: Every question, prompt, or request submitted to AI systems
• Output Records: All AI-generated responses, recommendations, explanations, or content
• Model Performance Data: Response quality ratings, user feedback on AI interactions
• Training Data: All interactions used to improve AI models and algorithms

2.4 Technical and Device Information

We automatically collect:

• Device Identifiers: IP address, device ID, browser fingerprint, operating system details
• Location Data: GPS coordinates, IP-based location, timezone, regional settings
• Browser Information: Browser type, version, language settings, screen resolution
• Cookies and Tracking: Session cookies, persistent cookies, local storage, web beacons
• Network Data: Connection type, ISP information, network performance metrics

2.5 Third-Party and Integrated Data

We may collect information from:

• Educational Institutions: School records, enrollment data, academic performance
• Payment Processors: Transaction history, billing information, payment methods
• YouTube Data API: Educational video content and metadata for course development

3. BROAD COMMERCIAL USE AND MONETIZATION

3.1 Comprehensive Usage Rights

Users grant IntelX unlimited, irrevocable rights to use all collected data for:

3.2 Revenue Generation Rights

IntelX may generate revenue through:

• Sales of anonymized, aggregated datasets to educational researchers, publishers, or technology companies
• Licensing of AI models trained on user interactions to other educational platforms
• Consulting services based on educational insights derived from user data
• Partnerships with educational institutions seeking behavioral analytics
• Development of white-label products using insights from user data

3.3 No User Compensation

Users explicitly waive any right to compensation, royalties, or revenue sharing from IntelX's monetization of their data, regardless of the commercial value generated. By using our Service, you acknowledge that IntelX may derive significant commercial value from your data and you waive all rights to participate in any profits, revenues, or financial benefits resulting from such monetization.

4. EXCLUSIVE RIGHTS TO DERIVED DATA

4.1 Ownership of Derived Insights

IntelX owns and retains exclusive rights to all data derived from user interactions, including:

• Statistical Models: Predictive algorithms, behavioral patterns, learning effectiveness metrics
• Educational Insights: Curriculum effectiveness data, optimal teaching strategies, learning progression models
• AI Training Data: Machine learning datasets, neural network weights, algorithm improvements
• Aggregated Analytics: Demographic trends, usage statistics, performance benchmarks
• Research Findings: Academic insights, educational methodologies, cognitive assessment tools

4.2 Permanent Retention Rights

Even if users delete their accounts or request data removal, IntelX retains permanent rights to:

• All anonymized or aggregated data derived from user interactions
• Statistical insights and behavioral patterns that cannot be attributed to specific individuals
• AI model training data that has been incorporated into machine learning systems
• Research findings and educational insights derived from user data
• Commercial products or services developed using derived data

4.3 Derivative Works and Improvements

All improvements, modifications, or derivative works created using user data become the exclusive property of IntelX, including:

• Enhanced AI models trained on user interactions
• Educational content optimized based on user behavior
• Personalization algorithms developed from usage patterns
• Assessment tools created using user performance data

5. DATA SHARING AND THIRD-PARTY DISCLOSURE

5.1 Service Providers and Infrastructure Partners

We share data with trusted third parties necessary for service delivery:

• Cloud Infrastructure: Amazon Web Services (AWS)
• Payment Processing: Stripe
• Educational Content: YouTube Data API (for educational content discovery)

5.2 Academic and Research Institutions

We may share anonymized data with:

• Universities conducting educational research
• Academic researchers studying learning behaviors
• Educational policy organizations
• Cognitive science research institutions
• Non-profit organizations focused on educational improvement

5.3 Commercial Partners

We may share aggregated or anonymized data with:

• Educational technology companies seeking market insights
• Publishers developing educational content
• Learning management system providers
• Corporate training organizations
• Educational consultancy firms

5.4 Legal and Regulatory Requirements

We will disclose data when required by:

• Court orders, subpoenas, or legal process
• Government agencies or law enforcement
• Regulatory authorities or educational oversight bodies
• Emergency situations involving safety or security threats

5.5 Business Transactions

In the event of merger, acquisition, sale, or other business transaction, user data may be transferred as part of the business assets.

5.6 Personally Identifiable Information Protection

We commit to NEVER selling personally identifiable information (PII) to third parties without explicit user consent. However, this protection does not apply to:

• Anonymized or aggregated data that cannot identify specific individuals
• Data shared with service providers necessary for platform operations
• Data disclosed as required by law or legal process

6. DATA RETENTION POLICY

6.1 Identifiable Data Retention

We retain personally identifiable data:

• Active Accounts: Throughout the duration of account activity
• Legal Requirements: As required by applicable laws, regulations, or legal holds
• Business Purposes: Indefinitely after account closure for legitimate business needs
• Financial Records: Payment and billing information indefinitely for tax and audit purposes

6.2 Derived and Anonymized Data Retention

We retain derived, anonymized, or aggregated data INDEFINITELY for:

• Ongoing business operations and service improvement
• AI model training and machine learning development
• Research and development activities
• Commercial product development and licensing
• Academic research and publication

6.3 Backup and Archive Systems

Data may persist in backup systems, archives, or disaster recovery systems for extended periods beyond active retention periods for technical and business continuity purposes.

7. USER RIGHTS AND LEGAL COMPLIANCE

7.1 California Consumer Privacy Act (CCPA/CPRA)

California residents may have the right to:

• Know: Request information about data collection, use, and sharing practices
• Access: Obtain copies of personal information we have collected
• Delete: Request deletion of personal information (subject to legal and business exceptions)
• Opt-Out: Decline the sale of personal information to third parties
• Non-Discrimination: Receive equal service regardless of privacy choices

7.2 General Data Protection Regulation (GDPR)

European users may have the right to:

• Access: Obtain confirmation and copies of personal data processing
• Rectification: Correct inaccurate or incomplete personal information
• Erasure: Request deletion of personal data under specific circumstances
• Portability: Receive personal data in a structured, machine-readable format
• Object: Oppose processing based on legitimate interests or direct marketing

7.3 Children's Online Privacy Protection Act (COPPA)

For users under 13 years of age:

• Parental Account Creation: Parents or legal guardians must create accounts on behalf of users under 13 years of age
• Limited Collection: We collect only information necessary for educational purposes
• No Marketing: We do not use children's data for behavioral advertising
• Parental Rights: Parents may review, delete, or refuse further collection of their child's information

7.4 Family Educational Rights and Privacy Act (FERPA)

For educational records:

• We comply with FERPA requirements when acting as a school service provider
• Educational institutions maintain primary control over student records
• We use educational data solely for authorized educational purposes
• Parents and eligible students retain rights under FERPA

7.5 Exercise of Rights

To exercise privacy rights:

• Contact Page: Submit requests through our website contact form
• Mail: [Company Address]

We will respond to valid requests within 30-45 days, subject to identity verification and legal exceptions.

8. INTERNATIONAL DATA TRANSFERS AND JURISDICTION

8.1 Data Processing Location

All user data is primarily processed and stored in the United States, regardless of the user's geographic location. Our primary data centers and processing facilities are located in the United States.

8.2 Cross-Border Transfer Consent

By using the Service, users explicitly consent to the transfer of their data to the United States and acknowledge that:

• U.S. data protection laws may differ from those in their home country
• Data may be subject to access by U.S. government agencies under applicable laws
• Different privacy standards and enforcement mechanisms may apply

8.3 International Legal Disclaimer

IntelX disclaims responsibility for:

• Differences in data protection standards between countries
• Conflicts between local privacy laws and U.S. processing practices
• Access to data by foreign government agencies or law enforcement
• Varying legal remedies available in different jurisdictions

8.4 European Data Transfers

For European users, we rely on:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Other legally recognized transfer mechanisms

9. SECURITY MEASURES AND LEGAL DISCLAIMERS

9.1 Security Implementations

IntelX implements industry-standard security measures, including:

• Encryption: Data encryption in transit and at rest using AES-256 standards
• Access Controls: Multi-factor authentication, role-based permissions, principle of least privilege
• Infrastructure Security: Secure cloud hosting, firewalls, intrusion detection systems
• Regular Audits: Security assessments, vulnerability testing, compliance reviews
• Employee Training: Security awareness programs, data handling protocols

9.2 Security Limitations and Disclaimers

IMPORTANT LEGAL DISCLAIMER: While IntelX implements reasonable security measures, NO SYSTEM IS 100% SECURE. Users acknowledge and accept that:

• Data breaches, unauthorized access, or security incidents may occur despite best efforts
• Internet transmission and electronic storage carry inherent security risks
• Third-party service providers may experience security vulnerabilities
• Perfect security cannot be guaranteed for any digital system

9.3 User Assumption of Risk

BY USING THE SERVICE, USERS ASSUME ALL RISKS related to:

• Potential data breaches or unauthorized access to personal information
• Interception of data during transmission over the internet
• Security vulnerabilities in user devices or networks
• Misuse of data by malicious third parties

9.4 Limited Security Liability

IntelX's liability for security-related incidents is limited as specified in our Terms of Service, including damage caps and exclusions for consequential damages.

10. DISPUTE RESOLUTION AND ARBITRATION

10.1 Binding Arbitration for Privacy Disputes

ALL DISPUTES ARISING FROM OR RELATING TO THIS PRIVACY POLICY OR OUR DATA PRACTICES SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

10.2 Class Action Waiver

YOU AGREE TO BRING PRIVACY-RELATED CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY and waive any right to participate in class action lawsuits, collective actions, or representative proceedings regarding privacy matters.

10.3 Arbitration Procedures

Privacy disputes shall be subject to:

• Location: Delaware, United States
• Governing Law: Delaware state law
• Single Arbitrator: Appointed according to AAA rules
• Limited Discovery: As determined by the arbitrator
• Final Decision: Binding arbitration award

10.4 Attorney Fee Limitation

In any privacy-related arbitration, the total amount of attorney's fees and costs that may be awarded shall not exceed One Thousand Dollars ($1,000.00 USD). Each party remains responsible for their own legal expenses beyond this cap.

10.5 Waiver of Jury Trial

You waive your right to a jury trial for all privacy-related disputes and agree that arbitration is the exclusive remedy for such matters.

11. CHILDREN'S PRIVACY PROTECTION

11.1 Age Verification and Parental Consent

For users under 13 years of age:

• Required Parental Account Creation: Parents or legal guardians must create accounts on behalf of users under 13 years of age
• Educational Purpose: Data collection is limited to legitimate educational purposes
• Consent Verification: We use reasonable methods to verify parental consent through the account creation process
• Ongoing Monitoring: We regularly review accounts to ensure compliance with age-appropriate practices

11.2 Limited Data Collection for Minors

For users under 13, we collect only:

• Information necessary for educational service delivery
• Data required for account security and safety
• Educational progress and performance metrics
• Technical information necessary for platform functionality

11.3 Parental Rights and Controls

Parents and legal guardians may:

• Review personal information collected from their child
• Request deletion of their child's personal information
• Refuse to permit further collection or use of their child's information
• Contact us regarding any concerns about their child's privacy

11.4 School Authorization

When schools or educational institutions provide authorization:

• The institution acts as the parent's agent for consent purposes
• Schools maintain primary educational authority over student data
• We comply with all applicable educational privacy laws (FERPA, state student privacy laws)
• Institutions may exercise parental rights on behalf of students

12. POLICY MODIFICATIONS AND UPDATES

12.1 Right to Modify

IntelX reserves the unconditional right to modify, update, or completely replace this Privacy Policy at any time, at our sole discretion, without prior notice to users. Modifications may include changes to:

• Data collection practices and scope
• Use and monetization of user information
• Third-party sharing arrangements
• Retention periods and deletion policies
• User rights and available remedies
• Security measures and legal disclaimers

12.2 Notification Methods

When this Policy is modified, we may (but are not obligated to):

• Post the updated Policy on our website
• Send email notifications to registered users
• Display in-app notifications or banners
• Update the "Last Modified" date at the top of this Policy

12.3 Acceptance Through Continued Use

Your continued use of the Service following any modification to this Policy constitutes your acceptance of the modified terms. If you do not agree to any modifications, your sole remedy is to immediately discontinue use of the Service and request account deletion.

12.4 No Retroactive Application Limitation

Modified policies may apply retroactively to data previously collected, unless prohibited by applicable law.

13. CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us through our website contact form.

We will respond to privacy inquiries within:

• General Questions: 5-10 business days
• Formal Privacy Requests: 30-45 days (as required by applicable law)
• Urgent Security Matters: 24-48 hours

Users may also contact relevant data protection authorities:

• California: California Attorney General's Office
• European Union: Local Data Protection Authority
• Other Jurisdictions: Applicable privacy regulatory body

14. EFFECTIVE DATE AND LEGAL INTEGRATION

This Privacy Policy is effective as of the date listed above and forms an integral part of our Terms of Service. All provisions of the Terms of Service, including limitation of liability, dispute resolution, and class action waivers, apply to privacy-related matters.

BY USING THE INTELX SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE COLLECTION, USE, AND MONETIZATION OF YOUR DATA AS DESCRIBED IN THIS PRIVACY POLICY.

This Privacy Policy was last updated on 6/21/2025 and supersedes all previous versions.